A national quality improvement process for the travel industry was launched by the Finnish Tourist Board in 2001. There are now about 200 companies in QUALITY 1000 and fieldwork is intensifying - the goal being to include 1000 companies. QUALITY 1000, the quality programme for tourism companies, offers tools for establishing continuous quality work, for the follow-up of this work, and for the systematic improvement of quality.

Goals of QUALITY 1000

• Improved customer satisfaction
• Improved profitability
• Improved competitiveness

Read more about QUALITY 1000.

Kuopio Tourist Service Ltd / Kuopio-Info takes part to the QUALITY 1000:

• Inquiry concerning www.kuopioinfo.fi internet pages here.
• Kuopio-Info - Customer satisfaction inquiry here.

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